Wholesale Delivery Schedule
Weekly Delivery Schedule & Ordering Deadlines
Orders are entered into our ordering site or emailed to ‘firstname.lastname@example.org’. Southern California accounts are delivered on a weekly schedule via our local trucks, and all other accounts are shipped via common carrier on a weekly basis. Please refer to the sections below for details.
Southern California Accounts Receiving Delivery via Our Local Trucks
The Deadline to email orders is 12 pm, two business days prior to delivery day. The deadline to submit orders on our website is 12 noon, one day prior to delivery day. *Orders sent after the deadline may be delayed in delivery, depending on our workload. Thanks!
|Region of Southern California||Delivery Day||Email Deadline||Website Deadline|
|Los Angeles West, Central, & East||Tuesday||Sunday at Noon||Monday at Noon|
|Orange County & Long Beach Area||Wednesday||Monday at Noon||Tuesday at Noon|
|Santa Barbara, Ventura & North LA||Wednesday||Monday at Noon||Tuesday at Noon|
|Inland Empire & Deserts||Thursday||Tuesday at Noon||Wednesday at Noon|
|San Diego County & Temecula Area||Thursday||Tuesday at Noon||Wednesday at Noon|
|LA – High Volume Stores Only||Friday||Wednesday at Noon||Thursday at Noon|
Accounts Receiving Delivery via Common Carrier / UPS Ground
The Deadline to email orders for shipping common carrier is the day before the last day we can ship the order, to arrive within the same week. We do not like to have shipments sitting in the carrier’s warehouse over the weekend, it’s bad for the chocolate! *Orders sent after the deadline may be delayed in delivery, depending on our workload. Thanks!
|Region Outside of Southern California||Weekly Deadline||Shipping Day||Days in Transit||Approx Delivery Day|
|Central and Remote Southern California||Wednesday at Noon||Monday-Thursday||1||Tuesday-Friday|
|Northern California, Nevada, Utah, and Arizona||Tuesday at Noon||Monday-Wednesday||1-2||Tuesday-Friday|
|Hawaii, Pacific Northwest, Midwest, and Texas||Monday at Noon||Monday-Tuesday||3-4||Wednesday-Friday|
|Midwest, Great Lakes, and East Coast||Sunday at Noon||Monday||4-5||Thursday-Friday|
If you are a customer outside of the Western U.S. and request to expedite ground shipping, the following additional fees apply: $50 for 3-day, $90 for 2-day shipping. Contact our team to implement.
A Note on Shorts and Stocks
If an item is out of stock, we will not bill for it; please reorder on your next order. We do not back-order items. Please reorder any short or missing items for your next delivery. See our Stock Management Page and our Known Out of Stock Page for details about O.O.S. items if available, Thank you.